The number is also listed on your ID card. Just call the toll-free number for your plan below 24 hours a day, 7 days a week, 365 days a year. If you have questions about your health, our 24-hour nurse advice line provides around-the-clock access to a caring and experienced staff of registered nurses. We can get someone who can sign or speak your language to help you talk with us or your doctor over the phone or in person. You’ll still have access to more than 600 pharmacists if you have questions about your medications. ET, Monday – Friday Interpreter and Translation ServicesĬall the Member Services number for your plan above to ask for help. Your over-the-counter (OTC) balances will stay the same. EST, seven days a week from October 1 to March 31, and Monday – Friday the rest of the year WEST VIRGINIA EST, seven days a week from October 1 to March 31, and Monday through Friday the rest of the year. EST, seven days a week from October 1 to March 31, and Monday through Friday the rest of the year Medicare Advantage – Dual Special Needs: 1-83 (TTY: 1-80 or 711) The new app has the same easy-to-use features, plus upcoming. You can also refill up to 5 prescriptions at the same time by selecting Refill more prescriptions. The new CenterWell Pharmacy mobile app makes it easier to keep track of your prescriptions. Next, select 'Quick refill' from the drop-down and enter your date of birth and prescription number and select Refill prescription. If you are having trouble finding the information you are looking for on our website or have more questions, please call us. Our Member Services staff will be happy to answer your questions. All you need to do is go to our homepage and select 'Manage Rx' on the main navigation bar. That’s Health Care with Heart ®! Member Services Phone Numbers We try to make it easy to work with us, whether it’s online or over the phone.
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